1. How do I get started?
Getting started with CheckMark Online Payroll (Canada) is very easy. All you need to do is set up your company, add employees and start processing your payroll. If any help is required, one of our support team will be in touch right away to run through our onboarding process and the material needed to get started.
2. Is my data safe with Online Payroll (Canada)?
Yes. Your data is safe with CheckMark Online Payroll (Canada). We have stricter security measures such as secured login, data encryption, HTTPS security etc. to name a few.
3. Will you start charging me hidden fees down the road?
Absolutely not! When we say free, we mean it. We’ve always been proud to offer completely transparent pricing, and that’s not about to change.
4. How does the 15 days’ free demo work?
No payment information is needed to sign up for CheckMark Online Payroll (Canada). Your 15 days is free with unlimited payroll runs, including off-cycle and bonus payrolls. Once your 15 days’ demo has passed, you need to switch to a paid account by entering your payment details. We will only debit your company bank account when you process payroll.
5. Do I need to sign a contract?
Nope, no contract.
6. Is there an additional cost if I have employees in multiple provinces?
There is no additional cost for employees in multiple provinces. There are no extra charges for anything.
7. Which spreadsheet programs are supported?
Import and export data in comma-delimited (.csv) or XML data file formats to and from popular spreadsheet and accounting software programs, including Microsoft Excel, MultiLedger and Moneyworks.
8. How many employees can I have in the payroll system?
The system will allow up to 99 employees per payroll company. If you have more than 99 employees, contact our sales team.
9. Will the payroll system produce T4s at the end of the year?
Yes, the system will produce laser T4s for both the employee and employer copies. The system will also produce the T4 employer summary.
10. Am I allowed to close my account?
Yes, you can close your account anytime.
Still Have Questions?
If you cannot find answer to your question in our FAQs, you can call 970-225-0522 or e-mail: salesinfo.ca@checkmark.com and our sales team will be happy to answer any questions.
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